In this Privacy and Cookies Policy, you will find all relevant information applicable to our use of our users’ and clients’ personal data.
We permanently make available for you all the information included in this Privacy and Cookies Policy, that you can check when you consider appropriate and in addition,
You will also find further information on how we use your data as you interact with us. When we speak about our Web, we refer, in general, to https://thls.studio
Your data controller is Juan Antonio Chávez Sanabria, THLS STUDIO representation, postal address Mar del Caribe nº3 , 30007 , Murcia and E-mail email@example.com
WE PROCESS YOUR PERSONAL DATA FOR:
When you buy through the Web we need to process your data, in general, be, as follows:
Identity data : name, surname, language ,contact data, etc…
economic and transactions information: payment or card data, information on your purchases, orders, returns, etc…
connection, and/or browsing, etc.. data if you interact with us from your mobile phone.
commercial, tastes and preferences information if you have subscribed to our newsletter
Remember that, when we ask you to fill in your personal data to give you access to any functionality or service, we will mark certain fields as compulsory, since this is information that we need to be able to provide the service or give you access to the functionality in question. Please take into account that, if you decide not to make such data available to us, you may be unable to complete your user registration or may not be able to enjoy those services or functionalities.
We will process your data for the following purposes:
Manage your registration as a user of the Web: If you decide to become a registered user of our Web, we need to process your data to identify you as a user of the Web and grant you access to its various products and services available to you as a registered user. You may cancel your registered user account by contacting us.
For the purchase contract that you executed with us on the Web, includes processing your data:
To contact you for updates or informative notices related to the products bought, including quality surveys and to be able to establish the degree of customer satisfaction with the provided service;
To manage the payment of the products that you purchase
Activate the necessary arrangements in order to control and prevent potential fraud against you and against us during the purchase process.
To manage potential returns after you have purchased.
For invoicing purposes and to make available to you the tickets and invoices of the purchases you have made.
To meet requests or applications that you make through the Web.
For marketing purposes.
If you subscribe to our Newsletter, we will process your personal data to manage your subscription, including to send customized information on our products or services through e-mail, etc..
This data processing implies an analysis of your customer profile to establish your preferences and therefore which products and services are most fit to your style when sending you information. Based on your purchases and browsing, we will make you suggestions on products that we believe may interest you and, if you are a registered user, we will provide you with the “recover cart ” functionality.
Promotional actions. On participating in any promotional action, you authorize us to process the personal data that you have shared with us depending on the promotional action and disclose them through different media such as social networks or the Web. In each promotional action in which you participate, you will have available the terms and conditions where we will be providing more detailed information about the processing of your personal data.
To disseminate the Web through our channels in the social networks photographs or pictures that you shared publicly, provided that you expressly give us your consent for the purpose.
Analysis of usability. If you access our Web, we inform you that we will treat your browsing data for analytic and statistic purposes.
WE ARE LEGALLY PERMITTED TO PROCESS YOUR DATA
The legal terms on which we are permitted to process your personal data depends on the purpose for which we process them.
For you to be able to register as a user on the Platform, we need to process your personal data, since we would otherwise be unable to manage your registration.
We process your data because their processing is necessary for us to make the purchase or services contract with you.
Certain processing of data related to the purchase process is activated only because you request or authorize it. In these cases, our processing of your data is supported by your own consent.
We consider that we have a legitimate interest to carry out the necessary verifications to detect and prevent potential fraud when you make a purchase.
When you get in touch with us, in particular, for the management of incidents related to your order or the product acquired through the Web, the processing of your data is necessary to perform the purchase contract.
When your request is related to the exercise of your rights on which we inform you below, or to claims on our products or services, we are legally permitted to process your data for compliance with our legal obligations.
We are legally permitted to process your data for marketing purposes due to the consent that you give us, for example when you accept receiving customized information through multiple channels or when accepting the legal terms and conditions to participate in a promotional action or to publish your pictures on the Platform or on our social networks’ channels.
We consider that we have a legitimate interest in analyzing the Web usability and the user’s satisfaction degree since we understand that that the processing of these data is also beneficial for your because the purpose is to improve the user experience and provide a higher quality service.
HOW LONG WILL WE KEEP YOUR DATA
The time for which we will keep your data will depend on the purposes for which we process them:
User registration. We will process your data for the time during which you remain a registered user (meaning, until you decide to unsubscribe).
Purchase contract. We will process your data for the time necessary to manage the purchase of the products or services that you buy, including potential returns, complaints or claims related to the purchase of the product or service in question.
Customer Support. We will process your data for the time necessary to meet your request or application.
Marketing. We will process your data until you unsubscribe or cancel your subscription to the newsletter
Analysis of usability. We will process your data until we anonymize your browsing data.
Always we will s keep them duly stored and protected for the time during which liability may arise for their processing, in compliance with legislation in force from time to time. Once each of the potential actions is time-barred we will proceed to delete the personal data.
WE SHARE YOUR DATA WITH THIRD PARTIES
We must give access to your personal data to third parties that provide us with support in the services that we offer your:
anti-fraud detection and prevention entities,
technological service providers,
logistic, transport and delivery partners and service providers,
providers of customer support related services,
advertising and marketing related partners and service providers.
If some of these providers are located in territories outside the European Economic Area that do not offer a level of data protection comparable to that of the European Union, we inform you that we will transfer your data with adequate safeguards and always keeping your data safe:
YOUR RIGHTS WHEN MAKING YOUR DATA AVAILABLE TO US
We undertake to keep your personal data confidential and to ensure that you may exercise your rights.
You have the following rights:
To request access to your personal data that we hold.
To request that we rectify the personal data that we hold. Take into account that, on actively making your personal data available to us through any procedure, you guarantee that they are true and accurate and you undertake to notify to us any change or modification of your data.
To request that we erase your personal data to the extent that they are no longer necessary or when we are no longer legally permitted to process them.
To request that we cancel or limit the processing of your personal data.
If you have given us your consent to process your data for any purpose, you also have the right to withdraw such consent at any time.
In addition, where the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you that you have the right to file a claim before the responsible data protection regulatory authority, in particular, before the:
Spanish Data Protection Agency (Agencia Española de Protección de Datos) (https://www.agpd.es/portalwebAGPD/index-ides-idphp.php).
You may exercise your rights by writing us an e-mail to a single e-mail address (firstname.lastname@example.org), simply informing us of the reason for your request and the right that you wish to exercise.
If you provide us with personal data of third parties, you confirm that you informed them of the purposes and of the manner in which we need to process their personal data.
CHANGES TO THE PRIVACY AND COOKIES POLICY
We may amend the information contained in this Privacy. Should we do so, we will notify you by various procedures through the Web or we may even send you a notice to your e-mail address, for you to be able to review the changes, assess them and, as the case may be, object or unsubscribe from ay service or functionality.
INFORMATION ON COOKIES